Effective IT Business Alignment
One of the key components of an effective IT governance structure is an IT/Business contact program that supports ongoing strategic alignment, and which uses poetics to track and meliorate program effectiveness over time. Here is a very ultimate and proven set of four statements that will give you a quick read of how effectively your IT group is geared with your stakeholders. Put yourself in your customer’s shoes for a moment, and respond to these four statements as you suspect he or she would.
The Scale: To keep this easy and simple, there are exclusive two choices of a salutation for each statement*: 1 – Often 2 – Not often enough
The Metric: Please inform the frequency with which you notice the following in your interactions with the members of your firm’s IT organization: 1 – They meet my expectations 2 – They make critical contributions to the company’s success 3 – Working with them is worth my instance 4 – I understand why they make the business decisions the way they do.
Your Results:
If every four of your responses are Often, then congratulations! Your business grouping feel highly geared with your IT folks.
If three of your responses are Often, then commendation are ease in order. Your business grouping feel somewhat geared with your IT folks, and…there is real room for improvement.
If exclusive digit or two of your responses are Often, then you have an unmediated challenge and opportunity to significantly meliorate your IT organization’s contact with the customers they serve. Addressing this challenge will meliorate the performance of both your IT organization and your customers.
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